What do I need to bring?

Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring scan/MRI reports, and list of medication. You may wish to bring shorts and t-shirt.

How many visits will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.

How do I cancel or reschedule my appointment(s)?

You may also call our administration office at (+41) 44 525 96 74. Appointments cancelled or changed, for any reason, without giving at least 24 hours’ notice will be charged.

What should I wear to my appointment?

If we are treating your feet you will not be asked to undress but if we are treating your spine, you will be so comfortable and modest underwear or even a pair of shorts is appropriate.

Do I have to be referred by a doctor?

No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees, some only require a phone call.

How do I know if my insurance covers therapy services?

Assumption of costs must be checked directly with your health insurance. All our therapists are well qualified and acknowledged by EMR, ASCA and EGK via complementary insurance.